Everything your Market Centre needs to move from DocuSign to Lone Wolf Transact, step by step, in plain language.
Lone Wolf Transact is now your go-to platform for e-signatures and transaction management. Here's a look at what's changing, and what you can expect to stay the same.
Before July 14, 2026, export any documents from DocuSign you need to retain. After that date, DocuSign will be disconnected and access will be gone. Contact your Market Centre leadership team if you need help.
Key improvements over DocuSign that will make your day-to-day work easier.
Supports up to 4 buyers and 4 sellers per transaction, giving you the flexibility to handle more complex deals.
A modern, intuitive interface designed specifically for real estate agents with streamlined workflows.
See transaction status updates in real time so you always know where things stand, no more waiting.
Around-the-clock access to technical support specifically for transaction management and e-signatures.
Pre-sign documents within the platform before sending them to clients, no more sending e-signature envelopes to yourself.
Manage multiple offers within a single transaction and easily reuse details if a deal falls through, move faster on the next offer.
Follow these six steps to connect your Lone Wolf Transact account to KW Command. The entire process takes about 10–15 minutes.
Log into agent.kw.com with your Keller Williams login credentials.
Click your profile picture at the top right of Command and select Settings from the drop-down.
Under Digital Signature & Transactions, find Lone Wolf and click Connect Account.
A Lone Wolf pop-up will appear. New to Lone Wolf? Click Sign Up. Already have an account? Sign in with your existing credentials.
Enter the email address you'd like associated with your Lone Wolf account, then click Continue.
Enter the verification code sent to your email in the Lone Wolf pop-up, then click Continue.
If you share a computer with other agents, make sure you are logged out of Lone Wolf before stepping away. Lone Wolf does not automatically log you out, and another agent could accidentally make changes to your account.
LW Transact: Command Edition
The complete workflow inside LW Transact: Command Edition, from creating your Opportunity to submitting signed documents for compliance. This is the full connected experience — once all your local board forms are available in LWTCE, this will be your end-to-end flow. Steps marked New Step are new to your process, replacing what you previously did in DocuSign.
Create the Opportunity in Command and add as much detail as possible, dates, people, property information, and dollar amounts.
In the Documents tab of your Opportunity, select a checklist type and sync with Lone Wolf Transact. This creates a linked Transaction in LW connected to your Opportunity.
Most Canadian Market Centres use Webforms to prepare their required documents. Inside your LW Transaction, select your forms, update property details, add parties, and fill everything in before sending for signature.
Using Authentisign, Lone Wolf's built-in e-signature tool, create a signing, assign recipients, make final edits, and send documents out for signature by email.
Once signed documents are returned, go back to your Opportunity in Command and upload the signed PDFs to the Compliance Checklist.
Submit your documents to your Market Centre for compliance review. Monitor the status to track whether documents are approved, returned, or rejected.
If your local board forms aren't yet available in LW Transact: Command Edition, CREA WEBForms® is the fastest way to get your transaction signed. Fill out your forms in WEBForms, launch LW Authentisign directly from the editor, and send for signature — no platform switching to get started. Note: signed documents still need to be downloaded and uploaded manually to Command to complete your MC submission.
Log in to CREA WEBForms® and open an existing transaction, or create a new one. Make sure your clients are added as contacts inside that transaction — Authentisign will pull their information from here.
Open any form in the WEBForms form editor and fill in all relevant fields — the same way you always have. Complete the form before moving to signing.
In the form editor toolbar, click the pen icon at the top. A "Send to Third Party Vendor" dialog will appear. Choose New Authentisign to launch the signing session directly from WEBForms.
Click Add Participants → Add from Transaction. Authentisign will pull your information and your client's information from the WEBForms transaction. Select everyone who needs to sign and click Select.
If needed, set the signing order in the Signers toolbar — drag participants up and down or change the numbers. When everything is ready, click Next at the top right, adjust expiry or reminders if needed, then click Send.
After sending, you'll return to your WEBForms transaction where a Signings section now appears. Track progress here. Once complete, both you and your client will receive an email with the signed documents attached.
Other signing options available:
🔗 Sync to More Libraries (LWTCE) — Connect your CREA WEBForms® library through LW Transact: Command Edition. Keeps your transaction connected to Command but doesn't pull all local board forms yet. See Daily Workflow →
⏳ Full Live Board Sync — A direct connection between your local board and LWTCE is in development. When live, it will automatically populate all board forms inside Command. Stay tuned.
Use this timeline to plan your transition. The sooner you act on the early items, the smoother July 14 will be.
Go to Command Settings and connect your Lone Wolf account. The process takes about 10–15 minutes. Don't wait, your Market Centre may need you connected before they can complete their setup.
If you have documents in DocuSign that you need to keep, download them before July 14. After that date, DocuSign will be disconnected and those documents will no longer be accessible.
Any Opportunity still connected to a DocuSign Room that will need signatures after July 14 must be moved to a new Lone Wolf Transact connection. Talk to your Market Centre leadership team if you need help.
DocuSign will no longer be available in Command. All e-signature needs move to Lone Wolf Transact from this point forward. Any documents remaining in DocuSign Rooms will no longer be accessible.
The most common questions from agents and Market Centre staff about the transition.
Yes! If you sign in to Lone Wolf Transact using your existing ZipForms login credentials, all of your current ZipForms transactions will be automatically available in your Lone Wolf Transact: Command Edition account. You won't lose any of your existing work.
No. When you connect your Lone Wolf account to Command, it will be linked to any team or personal account provisioned under your Command login. No account switching required.
If you have any existing Lone Wolf account, Back Office, ZipForms, Transaction Desk, Cloud CMA, Broker Metrics, Front Office CRM, or Relationships, sign in with those credentials instead of creating a new account. Once signed in, you can toggle between your existing product and LW Transact: Command Edition.
Lone Wolf Transact: Command Edition is available to all Market Centres and associates now.
The setup process is quick and straightforward. Most agents connecting their personal account are up and running in 10–15 minutes.
DocuSign access will be removed on July 14, 2026. Agents are responsible for exporting their own documents before this date. After that point, all e-signature needs will be handled through Lone Wolf Transact.
Yes! Register for LW101 Training sessions. Dates and registration details are available in the training resources section. All sessions are held at 2 PM CT · 3 PM ET · 12 PM MT · 11 AM PT.
Contact your Market Centre. The watermark appears when an agent is not yet confirmed as a licensed agent in the system. It will be automatically removed when signers view the documents and once the signing is complete.
Unfortunately, there is no way to recover a deleted signing or signed documents in Lone Wolf Transact. Check your email first, as completed signings are sent there automatically. If the emails have also been deleted, contact support@lwolf.com for assistance.
No. The sync between Lone Wolf Transact and Command is one-way. Only information updated in Command will sync to Lone Wolf Transact, not the other way around. Always keep your Opportunity details current in Command and re-sync when needed.
Yes, Lone Wolf Transact can be used for lease transactions. However, there are currently no dedicated fields for Landlord or Tenant within the platform. Plan accordingly when setting up parties for a lease deal.
Lone Wolf Transact is not recommended as a place to store onboarding documents for new team members. It is designed for transaction paperwork only. For onboarding documents, use Google Drive or another document management system to keep things organised and accessible.
Lone Wolf Transact uses different terminology than DocuSign. Here is a quick reference:
Watch these short videos to get a quick overview of the platform and see how e-signatures work.
A quick look at the platform's key features: forms, tracking, mobile access, and more.
See how to prepare forms, set up signings, and send documents to clients in just 3 steps.
A printable walkthrough covering your first transaction from setup to submission, including connecting your CREA WEBForms® library.